61 Job openings found

Industry – BFSI only. Role/Job Title: Customer Service Executive Retail Assets Function/ Department: Customer Experience Job Purpose: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company. Roles & Responsibilities: Will be required to provide excellent customer service and ...

Industry – BFSI only. Role/Job Title: Customer Service Executive Retail Assets Function/ Department: Customer Experience Job Purpose: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company. Roles & Responsibilities: Will be required to provide excellent customer service and ...

Industry – BFSI only. Role/Job Title: Customer Service Executive Retail Assets Function/ Department: Customer Experience Job Purpose: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company. Roles & Responsibilities: Will be required to provide excellent customer service and ...

Industry – BFSI only. Role/Job Title: Customer Service Executive Retail Assets Function/ Department: Customer Experience Job Purpose: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company. Roles & Responsibilities: Will be required to provide excellent customer service and ...

Job Description Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level Identify patterns, trends, and key drivers ...

Job Description:Ensure quality customer acquisition and onboarding for each customeras per Bank's; policy and guidelinesForging effective relationships with customers and ensuring qualitycustomer service is delivered at all points in timeGiving the client need based product solutions and in the processaligning client requirements with business specificsAssessing customer propensity and ensuring higher ...

Job Description:Ensure quality customer acquisition and onboarding for each customeras per Bank's; policy and guidelinesForging effective relationships with customers and ensuring qualitycustomer service is delivered at all points in timeGiving the client need based product solutions and in the processaligning client requirements with business specificsAssessing customer propensity and ensuring higher ...

Description:   Role/Job Title - Bank AuthorizerBusiness - Retail BankingJob PurposeThe role entails working towards achievement of CASAbuild up, in line with branch targets through efficient andcost-effective customer engagement. The role bearerwould lead customer service and operations at thedesignated branch and ensure regulatory requirements.Roles & ResponsibilitiesKey / Primary Responsibilities of the Role ...

Key Roles & Responsibilities:  Familiarize the team with the customer needs, process SOP's and products and governingcompliance.  Determining training needs of employees and conducting suitable training programs toenhance their operational efficiency leading to increase productivity.  Provide status reporting of team activities against the program plan or schedule.  Cascade all necessary ...

Job Description: Ensure quality customer acquisition and onboarding for each customer as per Bank's policy and guidelines Forging effective relationships with customers and ensuring quality customer service is delivered at all points in time Giving the client need based product solutions and in the process aligning client requirements with business specifics Assessing customer propensity ...