10 Job openings found

Job Description Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level Identify patterns, trends, and key drivers ...

Job Role Relationship Management Build and deepen relationships with existing Prime Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete knowledge of the customer base in ...

Priority Relationship Manager RESPONSIBILITIES Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the highest net worth customers of the Bank. KEY RESPONSIBILITIES RELATIONSHIP MANAGEMENT Build and deepen ...

Job SummaryDefine key responsibilities to reflect the duties and responsibilities of this role. [Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the ...

Job description:   Job Purpose : Lead Digital for Liabilities products, customer experience. Work with all business specially with branch banking, Liability sales and Transaction Banking, SME.Managerial Responsibilities: Recruit and Build a team Pan India, on board and train them. Coach them to bring out the best from each team member. Ensuring minimal attrition ...

Job Purpose:VRM will be responsible for enhancing the customer engagement virtually to increase customersickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell ofproducts and work towards upgrading and on-boarding customers in the relationship bankingprogram. Professionally driven to achieve higher customer satisfaction and increase retention. VRMto ...

JOB SUMMARY Define key responsibilities to reflect the duties and responsibilities of this role. Contribute to the digital agenda with maximum focus on digital closure of product booking and deepening Migrate client transactions to the digital platform Undertake client engagement in line with the Affluent Client coverage model - Support on-boarding of Affluent clients, own ...

Job Purpose:VRM will be responsible for enhancing the customer engagement virtually to increase customersickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell ofproducts and work towards upgrading and on-boarding customers in the relationship bankingprogram. Professionally driven to achieve higher customer satisfaction and increase retention. VRMto ...

JOB SUMMARY Define key responsibilities to reflect the duties and responsibilities of this role. Contribute to the digital agenda with maximum focus on digital closure of product booking and deepening Migrate client transactions to the digital platform Undertake client engagement in line with the Affluent Client coverage model - Support on-boarding of Affluent clients, own ...

·   To ensure closure of Customer Request for Home Loan & Home Equity received through all channels are appropriately resolved and communicated to customers by co-ordinating with internal stakeholders.  Responsibilities Core Responsibilities: o    To ensure customer requests received to all channels are closed within TAT o    To ensure all the resolution given on customer requests is meeting ...