1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Description :
The candidate should have good hands-on experience on MS team’s administration
And knowledge/hand-on experience on Cisco WebEx Unity
Voice projects handling experience
Troubleshoot user call quality problems using advanced diagnostic troubleshooting toolset and Call Quality Dashboard.
Access and manage all reports in the Microsoft Teams admin centre as per business requirements.
Provision, manage, ...
1 Opening(s)
4.0 Year(s) To 12.0 Year(s)
9.00 LPA TO 22.00 LPA
Job Descriptions
Improvement in Customer / Partner Satisfaction Survey (Transactional Survey) Outcome - Responsible to drive Internal Survey and analyse the Out come and work on improving E2E life cycle right from system automation to survey closure and detractor analysis. Liaise with Marketing to drive external Customer satisfaction survey through ...
1 Opening(s)
3.0 Year(s) To 12.0 Year(s)
7.00 LPA TO 12.00 LPA
The individual should have excellent communications skills and should be able to drive meetings / discussions with multiple stakeholders in the bank and convert into conclusive actionable.
The role involves building sustainable governance model within and outside the bank to ensure the payout / receivable process is operating seamlessly.
This requires one ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
30.00 LPA TO 35.00 LPA
Job Purpose:
The Quality Lead is responsible for assuring the quality of and adherence to systems/software product standards, processes and procedures. Compliance with agreed upon standards and procedures is evaluated through process monitoring, product evaluation and work product audits. This Lead role will manage projects, coach and mentor other and assist ...
1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
13.00 LPA TO 14.00 LPA
Operational excellence in Program Management - Ensure that the training workshops/seminars are well executed on the ground by coordinating with stakeholders, booking venues, sending invites etc.
Documentation and Tracking of Learning initiatives - Be a custodian of attendance records and ensure that the data is well maintained and tracked on a regular basis.
Learning ...
1 Opening(s)
10.0 Year(s) To 12.0 Year(s)
35.00 LPA TO 40.00 LPA
techno-functional training of large in-house teams
Soft-skills training, speech training, customer interaction training etc.
Sales training
Publish Training Calendar and Training Dashboard
Design the entire end to end model for Trainings
Measure Training Effectiveness
Design overall training & development flowchart
Training performance pre and post training sessions
Working closely with Product team for updating training content
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
Not Disclosed by Recruiter
Hands on experience on Data Analyst with hands on experience SQL & Python
Hands on experience on dashboard and analytics
with good machine learning experience
Hands on experience building the data and reporting infrastructure from the ground using power Bi & sql to provide real time insights to the product, marketing , funnels ...
1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
17.00 LPA TO 28.00 LPA
Experience & Skills: Strong analytical skills with business analysis aptitude Good knowledge of Data Visualization and self service Dashboards/reporting in Qliksense Good understanding of visualization best practices, working with NPrinting in Qliksense andthird party extensions such as VizLib Library Creative skills and ability to visualize complex concepts and turn it ...