Training Head-Customer Experience-Airoli

Training Head-Customer Experience-Airoli

1 Nos.
82583
Full Time
10.0 Year(s) To 12.0 Year(s)
35.00 LPA TO 40.00 LPA
BFSI, Investments & Trading
Banking/Financial Services
Job Description:

techno-functional training of large in-house teams

Soft-skills training, speech training, customer interaction training etc.

Sales training

Publish Training Calendar and Training Dashboard

Design the entire end to end  model for Trainings

Measure Training Effectiveness

Design overall training & development flowchart

Training performance pre and post training sessions

Working closely with Product team for updating training content

 

Company Profile

We are the first --- to offer monthly credit on savings accounts. Our credit cards have no hidden charges. We offer Lifetime Free without minimum spend conditions, never-expiring rewards points, zero interest on cash withdrawal at ATMs, dynamic low APR and much more. Fees if any are transparent and described neatly in a manner a common person can understand. Every product offered by the --- is customer friendly, most often the best in the industry.

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