6 Job openings found

Profile : Head - Outbound Contact Center  Exp Required: 10+ Yrs Location - Turbhe  Heading the Digital Acquisition , Virtual Relationship Management & Onboarding of Liability (Domestic / NRI) Accounts ; Acquisition , Onboarding and Customer Value Management for Credit Cards ; Virtual Relationship Management for SME Customers & Merchant Relationships & Assets ...

Roles & responsibilities: Managing Day to day activities of the team. Developing and implementing a timeline to achieve targets Delegating Task to team members Conducting training of team members to maximise their potential Mentor and train new team members First Preference from Digital acquisition or creditcard/insurance. Pref Organisation - Angelone, Motilal Ostwal or any securities organisation pref.

    Manage daily outbound call center dialer functionality end to end and real time    Real time manage the dialer application for upload of database     Monitor and churn the database tables as per the connectivity delivered in a specific campaign    Control Idle time and call drop offs by understanding Pacing ...

Typical duties and responsibilities Answer incoming calls from customers with inquiries on product orders Assist various departments in facilitating sales of all products in the company portfolio Analyze customer issues and assist in resolving within the required timeframe Coordinate with customers and ensure appropriate questioning to identify issues Manage all customer inquiries and summarize to ...

Team Manager has a team in operations which he/she manages, directs and and controls to ensure that they meet up with targets and perform their duties in servicing customers according to laid down instructions and guidelines of the business. To ensure customer service by providing prompt and correct resolution. Customer ...

  Role & responsibilities Managing Day to day activities of the team Developing and implementing a timeline to achieve targets Delegating Task to team members Conducting training of team members to maximize their potential Conducting performance reviews Mentor and train new team members Sales experience is must Preferred candidate profile Digital Sales most preferred Perks and benefits As per organization standard   Employment Type: Full ...