Team Manager-Cross Sell-Mumbai
Job Description:
Team Manager has a team in operations which he/she manages, directs and and controls to ensure that they meet up with targets and perform their duties in servicing customers according to laid down instructions and guidelines of the business. To ensure customer service by providing prompt and correct resolution. Customer First approach for effective Service Recovery to win back aggrieved customer Strict adherence on TATs for providing Resolution. Managing Team of Team Leaders and CSEs. Strong focus on Quality, Revenue, Efficiency and cost management Go getter attitude, self-driven and able to work with minimal supervision and deliver expected business outcomes/Service Delivery Standards.
Key Skills :
Company Profile
We are the first --- to offer monthly credit on savings accounts. Our credit cards have no hidden charges. We offer Lifetime Free without minimum spend conditions, never-expiring rewards points, zero interest on cash withdrawal at ATMs, dynamic low APR and much more. Fees if any are transparent and described neatly in a manner a common person can understand. Every product offered by the --- is customer friendly, most often the best in the industry.
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