1 Opening(s)
2.0 Year(s) To 8.0 Year(s)
3.00 LPA TO 7.00 LPA
Manage daily outbound call center dialer functionality end to end and real time Real time manage the dialer application for upload of database Monitor and churn the database tables as per the connectivity delivered in a specific campaign Control Idle time and call drop offs by understanding Pacing ...
1 Opening(s)
10.0 Year(s) To 12.0 Year(s)
15.00 LPA TO 16.00 LPA
Job Purpose:
The role entails ensuring stability of dialer application, telecom lines performance management and real time monitoring. And reducing idle time of the agents by delivering system enhancements and analyzing database to improve existing processes effectively through technological advances.
Roles & Responsibilities:
Lead outbound call center dialer functionality end to end.
Ensure dialer ...