20 Job openings found

Job Summary: The Techno-Marketing Manager is responsible for blending technical product knowledge with marketing strategies to drive the success of food products. This role involves working closely with product development, quality assurance, and sales teams to ensure products are well-positioned in the market, meet regulatory standards, and resonate with consumers. Key Responsibilities: 1. ...

Technical Support Engineer / TechOps Job brief We are looking for Technical Support Engineer (L1) to provide enterprise-level assistance to ourcustomers and internal stakeholders. Resource would be required to diagnose and troubleshootapplication/ network problems Roles & Responsibilities include 1. Provide production support and manage incident resolution against established SLAs2. Maintain detailed and up-to-date documentation ...

We are seeking a dedicated and customer-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving their queries, and ensuring their satisfaction with our products and services. This role is essential in helping us build strong relationships with ...

Position Title Customer Support Specialist Department / Location Client Services Cost center Number Reports to Senior Manager - Client Services Position/s that reports to this role N/A PURPOSE (Why this role/job exist) The Customer Support Specialist will be part of the Customer Support and Services team which uses CRM tools ...

Key Responsibilities:Technical Support: Provide expert technical support for Windows, Linux, and Mac operating systems,including troubleshooting and resolving issues. Identify and address operational issues in client computer systems, providingguidance and solutions. Respond promptly to support requests via email, phone calls, and othercommunication channels. Leverage hardware and software knowledge to diagnose and ...

About the role:The key role responsibilities are as follows:• Takes end to end Ownership of ‘Application Support for Production Systems’ Issuesresolution, system deployments, monitoring and associated compliance/certificationtesting, in consonance to mandated process/specifications requirements.• Responsible for providing the first-line of after-deployment technical support forapplications and and/or associated production systems diagnostics, and ...

  Functional Responsibilities   • Technology Stack Expertise: Possess a deep understanding of relevant technologies and OBDX platform including mobile apps, web applications, MFA, APIs, and database systems, to support digital channel services.• Performance Optimization: Continuously monitor and optimize the performance of digital channel applications to provide a fast and responsive user experience.• ...

    Job Description :- Candidate should be able to write queries/procedures with SQL, MySQL & PL-SQL. Candidate should be able to handle the queries regarding application independently. Candidate should have knowledge of Unix/Linux . • Good Experience on UNIX, SQL. • Good Experience in Resolving the production issues as per the SLA. • Following ServiceNow & ITIL ...

Job Name System Analyst - Retail Net Banking Vertical Business solution Group Position reporting to (Role) Lead - Digital Channels Job Purpose Creating, Owning and provide technical support for the implementation of Business Requirements Across projects in business line People Manager / Individual Contributor  Individual Contributor Total Headcount (Direct) Supervised 1 Total Headcount (Direct / Indirect) Supervised  Working in coordination with vendor Managerial Responsibilities Basic ...

Job Description:  Analyzing 811 Operations (including Card, SA, CA, MB App) and recommendingactions to improve system performance & customer experience Liaise with key stakeholders for implementation of solutions Acting as prime point of escalation for 811 operations & queries Conducting regular reviews of customer journey, Card issuance – identifyingtrends and ...