Area Debt Manager - Cross Sell Loans - Ahmedabad

Job Description:

Roles & Responsibilities:            

• Responsible to handle an area for recovery of Loans
• Responsible for local field collection managing vendors
• Responsible for collection efficiency and cost of collections for the assigned area
• Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
• Responsible to review account allocations and collections targets by bucket to agencies/ in house team
• Regularly follow up with the default customers through a dedicated team
• Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force
• Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same
• Making sure that there is adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise
• Ensuring that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantly
• Collaborate with legal team to ensure legal action is taken on specified cases
• Building relationships with key clients to ensure timely collections are made
• Determine suitable tactics or strategies for timely collections.