Area Collection Manager-Panvel & Mahad

Responsible to handle an area for collections of specific products

Responsible for local field collection managing vendors

Responsible for collection efficiency and cost of collections for the assigned area

Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters

Responsible to review account allocations and collections targets by bucket to agencies/ in house team

Regularly follow up with the default customers through a dedicated team

Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force

Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same

Making sure that there is adequate Feet on Street availability area-wise / bucket-wise / segment-wise

Ensuring that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantly

Collaborate with legal team to ensure legal action is taken on specified cases

Building relationships with key clients to ensure timely collections are made

Determine suitable tactics or strategies for timely collections.